At Al Rawnaq Trading Company, we consider the privacy of our visitors and customers in Qatar and abroad to be one of our top priorities. This policy explains how we handle your personal data when using our website.

1. Information We Collect

We collect only the information necessary to complete purchases or improve our service, including:

• Identity Data: Full name.
• Contact Data: Email, phone number, and delivery address within Qatar or Bahrain.
• Payment Data: Processed through fully secure and encrypted payment gateways.

2. Use of Information

The information we collect is used for the following purposes:

• Processing and shipping your orders of stationery and other products.
• Improving customer service and the overall shopping experience.
• Sending updates regarding order status or promotional offers (if subscribed).

3. Data Protection and Security

We are committed to applying the highest security standards to protect your data from unauthorized access. We use modern encryption technologies (SSL) to secure all transactions and sensitive data processed through the site.

4. Sharing Data with Third Parties

We do not sell or rent your personal data to any marketing entities. Data is shared only with trusted parties (such as shipping companies) to ensure your orders reach you.

5. Cookies

Our website uses cookies to distinguish you from other users, which helps us provide a better experience when browsing our store and helps improve site performance.

6. Additional Terms and Third Parties (Google)

We engage with external service providers such as Google to improve content and advertisements:

• Third-party vendors, including Google, may use cookies to serve ads based on a user's prior visits to our website or other websites.
• Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to our site.
• Users may choose to opt-out of personalized advertising by visiting Google Ad Settings.

7. Consent and Changes

By using the Al Rawnaq website, you agree to our privacy policy. We may update this policy from time to time to keep pace with legal and technical requirements.